Productivity and Accountability (PDF)

Managing own work with ownership by setting and meeting goals, even in the face of obstacles and competing pressures  Prioritize, plan and manage work to achieve the intended result. 

Demonstrating additional attributes such as working positively, efficiently and ethically, committing to work with a sense of ownership, by being reliable, punctual and professional.

Collaborate and cooperate effectively with teams – Respect and appreciate team diversity – Be accountable for results.


Understand that some performance will be substandard and that some decisions will be incorrect

Understand that at times external or additional support is required and that assistance and help is required

Know of digital devices and applications available and determine appropriately for youth work

Know of assistive technology to support young people with disabilities to access youth work; recognise barriers to participation that may be presented in the use of digital technology

Advise of suitable digital technologies to increase social inclusion and participation in society

Describe how to involve young people in all stages – design, development, implementation and evaluation – of digital youth and to recognise the barriers to participation in these stages of digital youth work and how to overcome them


Organise, manage well defined and routine tasks, utilise time and manage workload efficiently – Monitor, define, prioritize and complete tasks without direct oversight

Go beyond basic mastery of skills and/or curriculum to explore and expand learning.

Takes advantage of technology and media to enhance digital youth work according to needs and hopes of young people: their interests, preferences, aspirations, hobbies, styles and online habits

Develop, implement, reflect and redesign engaging activities supported by/with/about digital media and technology

Assess risks involved in digital youth work activities and to mitigate them by applying appropriate measures

Design individual and collaborative activities using digital media and technology

Identify the most appropriate evaluative approach with regard to the needs of the young people & to the objectives of the activity

Write reports & present them to diverse audiences

Utilise and apply both quantitative & qualitative information/data

Interpret information/data according to the context of the activity


Proactive  and eager to use initiative to advance skill levels towards a professional level

Reflective on past experiences in order to inform future progress

Take ownership for role and responsibilities.

Commit to learning as a lifelong process

Takes ownership of mistakes, achievements, or needs for development.

Create high standards

Positive and forward thinking

Participate voluntarily

Value the notion of change & transformation


Show ability to work Independently, displaying Initiative, Efficiency and Independence

Move to improve / accepts defeat and success equally, accepting when things go wrong / is resilient

Motivate self and empowering of young people and others at work

See the young person in a holistic way

Foster democratic and active participation

Involve young people in planning, practice and evaluation

Verify that the outcomes of an evaluation properly match the methods used for the evaluation design & impact assessment

Support young people in challenging their views & capacity to envision next steps

Confidence in report writing and presentations geared towards a variety of audiences

Use findings to influence practice